RIGHT TO CANCEL

1. SCOPE

Only the following General Terms and Conditions as amended at the time of the purchase order apply to the business relation between you and WL Wheeler Bikes Europe GmbH (hereinafter referred to as Wheeler) will not accept any deviating conditions of you unless Wheeler has expressly agreed in writing.

2. PARTNERS TO THE CONTRACT

Wheeler is operated by WL Wheeler Bikes Europe GmbH,

of 60329 Frankfurt am Main, Mainzer Landstraße 49, Hesse, Germany.

If a contract is concluded (see 3.), WL Wheeler Bikes Europe GmbH shall be your partner to the contract.

WL Wheeler Bikes Europe GmbH

60329 Frankfurt am Main, Mainzer Landstraße 49, Hesse, Germany

TEL: +49 8031 6179986 (English speaking)

E-MAIL: info@wheelerbikes.com

3. CONCLUSION OF THE CONTRACT

By your purchase order, you submit a binding offer to conclude a contract, to Wheeler. The purchase contract is caused by Wheeler accepting your purchase offer by the dispatch of the good. The automatic confirmation e-mail after the receipt of the purchase order does not constitute an acceptance by Wheeler. It only confirms that Wheeler received your offer to purchase. For cash in advance payment Wheeler submits the bank account information by e-mail. This e-mail does not constitute an acceptance by Wheeler. The text of the contract is stored. The automatic confirmation e-mail after the receipt of the purchase order contains the purchase order data. At any time you are able to view or download Wheeler’s General Terms and Conditions on this site. The purchase contract will be concluded in English.

4. INSTRUCTION ON THE RIGHT TO CANCEL

Right to Cancel
You are entitled to cancel your offer to conclude a contract within 14 days, with no requirement to state reasons. The period of 14 days starts with the handing over of the goods to you or a third party you appointed, excluding the carrier.
In order to cancel your offer to conclude a contract, you need to declare clearly in writing the wish to cancel. A clear declaration can be done by conventional mail or e-mail. The on-time dispatch of the cancellation will do to comply with the period for cancellation.

The cancellation has to be addressed to (address where also court documents can be served to):

WL Wheeler Bikes Europe GmbH

60329 Frankfurt am Main, Mainzer Landstraße 49, Hesse, Germany

TEL: +49 8031 6179986 (English speaking)
E-MAIL: info@wheelerbikes.com

Consequences of Cancellation
In case of a valid cancellation, we are returning all payments we received from you, including delivery costs (exempted are delivery costs, which result from a different shipping method than our standard, most cost effective shipping fee) within a 14 day time period. This period starts with the day we receive your cancellation request. Refunds will be processed by the same payment method chosen when making the order unless otherwise agreed. By no means will we charge fees for refunds. We can refuse refunds until the goods are back in our hands or you can prove that the goods have indeed been shipped back to us, whichever point in time is the earliest.

You are obliged to ship items back to us without delay and at the latest 14 days from the day you informed us of the cancellation request.

Return Address:

WL Wheeler Bikes Europe GmbH

Brudermühlstraße 18, 81371 München, Bavaria, Germany

TEL: +49 0171 3425203 (English and German speaking)

E-MAIL: info@wheelerbikes.com

The period of cancellation is complied with if you send the goods back within 14 days of receiving them. We pay for shipments back to us.

Worsening of the goods and benefits made from that use only have to be compensated for if the use or the worsening of the goods are a result of using the goods to an extent which goes beyond the check of the features or functions.

Sample Request for Cancellation:

If you want to cancel your contract with us, please fill out this from and send it back to us.

WL Wheeler Bikes Europe GmbH

60329 Frankfurt am Main, Mainzer Landstraße 49, Hesse, Germany

TEL: +4980316179986 (English speaking)

E-MAIL: info@wheelerbikes.com

• I/we(*) hereby declare the wish to cancel the buying contract of the following products(*)/ fulfillment of services(*)
• Ordered on(*)/received on(*)
• Name of customer(s)
• Address of customer(s)
• Signature of customer(s) (only if done by letter)
• Date
____________________________
(*) Please delete where inapplicable.

5. EXCLUSION OF RIGHT TO CANCEL

No such right to cancel exists for you

1. if you are not a consumer in the sense of section 13 BGB (Civil Code).

2. if goods have been custom build or assembled to your specifications, as long as the single parts can only be separated with disproportional efforts or with significant adverse effects on function or condition of the parts.

3. in the case of data media with audio or video recording or software, if you have unsealed the data medium.

6. DELIVERY, LATER DELIVERY

If not otherwise agreed, the delivery will be made to the delivery address you indicated.

In individual cases, Wheeler offers you that a product not available at this time will be sent to you on a later date, as soon as available (later delivery). You will not pay any further shipping costs or fees for cash on delivery for later deliveries.

7. EXCHANGE

Wheeler is not obligated to exchange faultless goods. Wheeler will normally comply with your request to exchange, as far as it is possible. Wheeler shall be entitled to claim the shipping cost for the shipment of the exchanged good. Your right to cancel (compare 4.) is not limited or excluded in any way by this provision.

8. PAYMENT

If you are a buyer from Germany you can pay Wheeler by, credit card (American Express, Master Card, Visa), PayPal, advance payment. Wheeler is entitled to refuse electronic direct debiting or payment on account for individual customers or individual orders.

If paying via advance payment, you will transfer the money directly into our bank account in advance. Please keep in mind that you have to borne bank fees which might be charged with advance payments from abroad. Wheeler must receive the total invoice amount.

9. DUE DATE AND DELAY

Normally Wheeler will not send your order before accepting payment.

Exclusions: The purchase price will become due immediately on the conclusion of the contract. In the case of an order per invoice the invoice will contain the due date. If you are delayed with paying, Wheeler is entitled to charge interest on defaulted payment.

10. REMINDER FEES

If you do not pay the purchase price after the first reminder, Wheeler is entitled to charge a reminder fee of 5 EUR for the second reminder.

11. SET OFF, RIGHT OF RETENTION

You shall only be entitled to offset if your counterclaims are res judicata or acknowledged by Wheeler. In addition, you shall only be entitled to exercise your right of retention if your counterclaim is based on the same contractual relation.

12. RETENTION OF TITLE

The good remains the property of Wheeler until full payment.

13. WARRANTY FOR DEFECTS AND LIABILITY

Please read Warranty for further information

14. APPLICABLE LAW

The entire legal relation between you and Wheeler is based on German law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.